Something is broken. Read this before you panic-pay.
Emergency work priced from what the site actually shows, with the honest limits of a one-senior practice stated up front, because the worst time to discover a promise is not real is during an emergency.
Priority queueThe honest framing, first. This is a one-senior practice, not a 24/7 operations center. There is no night shift, no phone bank, no guaranteed 15-minute response, anyone selling you that as a solo operator is selling you fiction. What there is: a developer who reads the brief the same day it arrives, tells you within one business day what is wrong, what it costs, and whether you are better served by your host, a specialist, or a rollback. Every page below starts with what you should do in the first fifteen minutes, because most panic-spend happens before anyone thinks. Direct contact if you already know what you need.
Jump straight to your symptom
Rescue services
WordPress Emergency Support
Your WordPress site is down, broken, or erroring and it cannot wait for the normal queue. Urgent work is slotted ahead of it, with an honest first response and realistic expectations.
WordPress Hacked Recovery
A hacked site is an incident, not a scramble. Recovery follows a standard sequence, isolate, backup, clean, patch, harden, rescan, monitor, with timelines scoped for realism, not false promises.
Website Takeover, When Your Developer Disappears
Your developer vanished, or the relationship ended badly, and you are locked out of your own website. This rescue recovers access, audits what you actually own, and takes the site back, properly.
WordPress White Screen of Death, Diagnosis and Rescue
The page is blank, the admin may be gone with it, and nothing tells you why. The white screen is almost never mysterious, it is a PHP fatal error hiding in plain sight, and it has a specific, findable cause.
"Error Establishing a Database Connection", Rescue
That single error line means WordPress reached your server but could not open its database, a dead end with roughly four known doors. Finding which door is the whole job, and each has a different fix.
WordPress Emails Not Sending or Landing in Spam
Contact forms that never arrive, order confirmations in the spam folder, password resets that vanish. WordPress mail failure is an infrastructure problem wearing a plugin costume, and the fix lives at the email layer, not in the form.
Locked Out of wp-admin, Every Route Back In
The reset email never comes. The username is not recognized. Or the developer who held the keys has gone quiet. Lockout is the most common access emergency, and nearly every route back in is documented, legitimate, and ends with the keys in your name.
Redirect Loops & Mixed Content After a Migration
The migration finished, and now the site loops endlessly or flashes "not secure". Both are leftover-state problems, old instructions still running inside a new address, and both are fixed by finding the layer that owns the loop, not by adding another rule.
Website Backup Restore Done Right (And the Test Nobody Runs)
You have a backup. Whether it restores you to safety or restores you into a different disaster depends on things nobody checked when it was made. This is the restore in the right order, with the checks that turn it into a recovery.
The Update That Broke Your Site, Rollback and Staging
You clicked update, and the site died with it. The rollback is half the job, and making the next update safe is the other half, because update injuries are the most preventable emergency in WordPress.
Checkout Not Working, Store Payment Failure Triage
Customers reach the last step and the payment fails, or the checkout loops, or orders vanish after paying. This is revenue-critical triage in a strict order, because on a store, the checkout is the most expensive page in the business.
Spam Registrations & Comment Floods, The Technical Block
Hundreds of fake accounts a day, comment queues in the thousands, junk links leaking through your pages. The captcha-hell answer punishes your real users; the actual fix layers the blocks where the bots actually live.
Store Admin Slow, Cart Slow, Performance Triage
The store works, but every admin page takes forever and the cart hesitates at the worst moment. Store slowness is rarely one big cause, it is three or four small weights, and triage finds which ones you are actually carrying.
Why Is My WordPress Admin Slow? The Six Real Causes
The site itself is fine; the dashboard crawls. Slow wp-admin has six real causes, they hide in specific places, and four of them are fixable in an afternoon once identified.
Site fully down right now?
Before anything else: a whole-site outage is usually hosting or DNS, not WordPress. Your hosting provider's support can see things no outside developer can. Check there first, it is free and often fixes it in minutes.