Website Accessibility
Accessibility treated as engineering, not a badge: real keyboard paths, real contrast, real assistive-tech testing, and fixes that stay fixed.
Automated scanners catch roughly a third of accessibility problems, the loud third. The failures that end in legal letters and lost customers are quieter: a checkout no keyboard can complete, a form whose errors screen readers never announce, a modal that traps focus. Real accessibility work is manual testing against those paths, then fixing the patterns, not the pages, so the fixes survive the next redesign.
Engagements here run two ways: audits, a prioritised, written findings list with repro steps and severity, usable as a vendor brief if you do not build with this practice, and remediation, implementing fixes on your existing site with before/after verification. Every audit states the standard it was tested against.
Questions
Asked about accessibility.
No honest developer guarantees legal compliance, that is a lawyer question. What is guaranteed: testing against the WCAG success criteria you target, written findings with repro steps, fixes implemented and re-verified. Sites that pass real manual testing are what compliance reviews look for.
Complaints are the lagging indicator. The leading ones: older audiences using zoom, mobile visitors in sunlight, anyone temporarily one-handed. Accessibility fixes routinely improve conversion and SEO as side effects, semantic structure and alt text are exactly what search engines read.
Most issues are fixable in place: contrast, focus, semantics, form labelling, keyboard order. The exceptions are builds where the foundation fights you, JavaScript-rendered shells with no document structure, or page-builder markup too tangled to correct. The audit tells you which situation you are in before you spend on fixes.
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Design decisions tied to what each page must achieve, not decoration applied after the fact.
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SEO built on the parts that compound: crawlability, structure, speed and schema, not tricks with a shelf life.
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Custom WordPress development done properly: hand-built themes, clean plugins, fast loads and migrations that keep your rankings.
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Redesigns without the classic catastrophe: rankings preserved, URLs mapped, and the new site actually faster than the old one.